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Managed Services

Managed IT Services

Business Continuity with Managed IT Needs

IT industry is growing on high speeds with new technology solutions and processes marking their foray every now and then.

In this openly-competitive environment, gaining a competitive edge has become critical and keeping the business running is the need of the hour.

So, everything can’t be self-made or self-managed as the focus is more on innovation and speed of delivery.

This is where the concept of Managed Services emerged, as third-party support to IT firms striving to keep their business run uninterrupted.

Defining Managed IT Services

Managed Services or Managed IT Services refers to the services offered by a third-party i.e., IT Managed Service Provider (MSP), who addresses some or all sorts of IT requirements. Managed services can happen on-demand, short term or on a contractual basis for a long-term duration.

In other words, this can also be explained as the process of outsourcing a range of IT needs including infrastructure, applications, security and maintenance, among others to a third-party provider.

IT Managed Service Providers (MSPs)

In a broader perspective, IT MSPs can be categorized into:

Low Level MSPs

Offer basic IT services such as alerting, monitoring, process continuity, with little focus on IT business side and planning.

Medium Level MSPs

Beyond process continuity, disaster recovery and maintenance to enhancing scalability and further are part of this offering.

High Level MSPs

Offer a full set of managed services at their own facility, as a combination of both high-level and lower-level services.

Types of Managed IT Services

In these three different categories, IT MSPs provide a wide range of managed service offerings, including:

Application Management and Support Services (AMS)

Managing application portfolio is no more complex. Besides back-office support, AMS promises predictability, improved speed and efficiency, continuous visibility and monitoring. Use the proven methods and enhance your application maturity. AMS offerings include ‘Modernization’, ‘Portfolio Management’, ‘Enterprise Integration’ and ‘Development and Maintenance’. Read More

Cloud Managed Services

MSPs take care of your storage, networks, OS, tools, applications that run on top of the infrastructure. Ultimately, the decision-making over outsourcing and keeping in-house remains with the organization. Read More

Managed Security Services

Maintaining a robust IT security posture is key to business success today. Challenged with this, Managed Security Services can address this concern by managing core activities security monitoring, threat detection and response, and compliance management. Read More

Networks and Infrastructure

Forget the loss of connectivity, MSPs take care of all network tasks, from establishing connections to managing them and preparing the underlying infrastructure for the same. Read More

Why Managed IT Services?

Increasing dependence on IT assets for improved business productivity and the demand for cloud-based managed services make Managed IT services need of the hour for most organizations.

USD 282 billion

Estimated size of the global Managed IT Services market by 2023


Businesses moved away from break-fix model


Of companies using Managed Services


Cost savings on operational expenses with managed services

USD 7.9 Billion

Avg. cost of a data breach to a US company


Avg. number of failing hard drives per week in US IT firms

3.3 Billion

Estimated no. of records to fall under cyber threats in 2023


IT leaders report ‘lack of knowledge’ when it comes to cloud-related challenges

These numbers reiterate the significance of Managed IT Services in the current-day IT world.

Business Outcomes

With these wide range of managed IT services, MSPs promise organizations many business-side benefits such as:

  • Core Business Focus
  • Enhanced Security Posture
  • Technology Expertise
  • Operational Efficiency
  • Standardized Processes
  • Improved Responsiveness
  • Reduced IT Costs
  • Improved Business Continuity

Choosing a Right IT Managed Service Provider

In a competitive scenario, no organization will want to experiment with their business. Moreover, finding the best IT Managed Service Provider helps you avoid iterations that are often time consuming and cause re-spend.

Wait no more and find your strategic MSP to derive the desired results in no time.

Ebizon is a US-based strategic IT Managed Services provider with more than a decade-long experience in the aforementioned services. As one of the top managed service providers based out of Texas, we also cater to other US locations such as California, Nevada, Texas, Florida, New York, Michigan and more.